Fawlty Towers It Isn’t, and That Is a Very Good Thing!
If you are a fan of the comedian John Cleese, you may know about his hilarious series on Brit TV entitled “Fawlty Towers.” John played the part of Basil Fawlty, the owner of a small hotel in the seaside town of Torquay. Having lived in England, we were well aware of the number of smaller hotels in the country but were not sure about how those hotels provided service compared to the major hotel chains. …